What we do

We’re obsessed with customer satisfaction

Our customers are at the centre of all that we do. We deliver award-winning solutions to large global enterprises through to smaller, niche operators. Their success and satisfaction forms the bedrock of our business and is measurable via return on investment and customer satisfaction rating (CSAT).

Our Salesforce CSAT is amongst the highest in our industry at 4.9/5*. We pride ourselves on this achievement, as it is recognition from our clients for a job that not only met but surpassed their expectations.

Our expertise

makepositive are one of the only partners to specialise in multi-cloud implementations, focusing on the design, implementation, maintenance and support of all Salesforce clouds and products including Service Cloud, Sales Cloud, Revenue Cloud, Marketing Cloud and Industry Clouds. We are also experts in Force.com, Einstein, Heroku and Amazon Web Services, as well as having a dedicated Experience Design (XD) team, and Managed Services practice.

Our Clouds

Our Expertise

Consultancy
Consultancy
With over 1800 successful deliveries and more than 600 Salesforce qualifications between our consultants there is no one better to assist you on your next project.
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Managed Services
Managed Services
One of the few Platinum Partners with our own dedicated Managed Services team with over 30 members with 65 years combined Salesforce experience.
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Healthcheck
Healthcheck
Our Salesforce Health Check™ service is designed to help you assess the performance of your current implementation.
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UX Design
UX Design
One of the only Partners in the Salesforce eco-system with our own dedicated Experience Design team, who deliver tailored user experience focused designs.
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Analytics
Analytics
We unlock the power of Einstein (Salesforce's Artificial Intelligence tool) made of advanced machine learning and predictive analytics.
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Quote to Cash Hi-Tech Accelerator
Quote to Cash Hi-Tech Accelerator
Where do you start from in delivering the value of Q2C?
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How we deliver success