What we do

We’re obsessed with customer satisfaction

Our customers are at the centre of all that we do. We deliver award-winning solutions to large global enterprises through to smaller, niche operators. Their success and satisfaction forms the bedrock of our business and is measurable via return on investment and customer satisfaction rating (CSAT).

Our CSAT is amongst the highest in our industry at 9.70*. We pride ourselves on this achievement, as it is recognition from our clients for a job that not only met but surpassed their expectations.

Our expertise

makepositive are one of the only partners to specialise in cross cloud implementations, focusing on the design, implementation and maintenance of all Salesforce clouds and products including Quote to Cash, FSL, Marketing Cloud and Non-Profit Bundles. We are also experts in Force.com, Heroku and Amazon Web Services, as well as having a dedicated Experience Design (XD) team, and Managed Services practice.

Our Clouds

Our Expertise

Lightning
Lightning
We have extensive experience with Lightning and migrating orgs from Classic, and have built numerous Lightning apps and Communities.
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UX Design
UX Design
One of the only Partners in the eco-system with our own dedicated Experience Design team, who deliver tailored user experience focused designs.
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Managed Services
Managed Services
One of the few Platinum Partners with our own dedicated Managed Services team with over 30 members with 65 years combined Salesforce experience.
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Consultancy
Consultancy
With over 1200 successful deliveries and over 400 qualifications between our consultants there is no one better to assist you on your next project.
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Healthcheck
Healthcheck
Our Salesforce Health Check™ service is designed to help you assess the performance of your current implementation.
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Analytics
Analytics
We unlock the power of Einstein (the Artificial Intelligence tool) made of advanced machine learning and predictive analytics.
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Pardot
Pardot
Pardot B2B marketing automation helps marketers create more leads, generate more pipeline, and empower sales to close more deals.
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How we deliver success

Our Products