What we do

We’re obsessed with customer satisfaction

Our customers are at the centre of all that we do. We deliver award-winning solutions to large global enterprises through to smaller, niche operators. Their success and satisfaction forms the bedrock of our business and is measurable via return on investment and customer satisfaction rating (CSAT).

Our CSAT is amongst the highest in our industry at 9.70*. We pride ourselves on this achievement, as it is recognition from our clients for a job that not only met but surpassed their expectations.

Our expertise

makepositive are one of the only partners to specialise in cross cloud implementations, focusing on the design, implementation and maintenance of all Salesforce clouds and products including Quote to Cash, FSL, Marketing Cloud and Non-Profit Bundles. We are also experts in Force.com, Heroku and Amazon Web Services, as well as having a dedicated Experience Design (XD) team, and Managed Services practice.

Our Clouds

Sales Cloud
Sales Cloud
With Sales Cloud grow your accounts faster, find new customers faster, and close deals faster — from anywhere.
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Service Cloud
Service Cloud
Customer service solution that captures and integrates data from call centres, online helpdesks, communities and social media in one cloud-based application.
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Marketing Cloud
Marketing Cloud
The world's most powerful digital marketing platform letting you deliver amazing customer experiences
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Community Cloud
Community Cloud
Connect and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem.
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Quote to Cash
Quote to Cash
With our dedicated Quote to Cash team and specialists we have one of the most developed Q2C teams in the Salesforce ecosystem.
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App Cloud
App Cloud
We have delivered a number of Salesforce apps on force.com and Heroku, and can optimise apps using this expertise to future proof your success.
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Integration
Integration
We are highly experienced in connecting Salesforce to other systems your company may have, through either middleware or direct integration solutions.
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Cross Cloud
Cross Cloud
makepositive is a pure play Salesforce consultancy specialising in all Salesforce solutions, referred to as Salesforce Clouds.
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Our Expertise

Lightning
Lightning
We have extensive experience with Lightning and migrating orgs from Classic, and have built numerous Lightning apps and Communities.
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UX Design
UX Design
One of the only Partners in the eco-system with our own dedicated Experience Design team, who deliver tailored user experience focused designs.
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Managed Services
Managed Services
One of the few Platinum Partners with our own dedicated Managed Services team with over 30 members with 65 years combined Salesforce experience.
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Consultancy
Consultancy
With over 1200 successful deliveries and over 400 qualifications between our consultants there is no one better to assist you on your next project.
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Healthcheck
Healthcheck
Our Salesforce Health Check™ service is designed to help you assess the performance of your current implementation.
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Marketing
Marketing
We have our own dedicated Marketing Cloud Practice and separate marketing team. We can advise best practice principles for your next campaign.
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Analytics
Analytics
We unlock the power of Einstein (the Artificial Intelligence tool) made of advanced machine learning and predictive analytics.
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Pardot
Pardot
Pardot B2B marketing automation helps marketers create more leads, generate more pipeline, and empower sales to close more deals.
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How we deliver success

Healthcheck

Our award-winning healthcheck™ process enables us to fasttrack our ability to understand your business requirements and opportunities

Strategy

Your salesforce technology architecture will be built to deliver your strategic goals inline with your business objectives

Maintenance

Our managed services give you peace of mind and post-delivery support and back up

Our Products

Passport

Unlock the power of Chatter across your entire business regardless of the number of Salesforce instances. Passport is an application that synchronises Chatter across multiple Salesforce organisations.