Salesforce continues to deliver enhancements with each new release. The Spring ‘21 release for Revenue Cloud provides many new features and enhancements to drive improvement and respond to asks from customers.
Below are some key features that are likely to be of great interest to Revenue Cloud users.
Salesforce Billing
Create Partial Billing Periods when using a Bill Through Date Override:
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- Salesforce Billing will now consider Partial Period Treatment value when a Bill Through Override Date is used. Previously, a single invoice line was created to cover all outstanding billings up to the Bill Through Override date. This did not consider Billing Day of the Month and the effect it would typically have on proration. With this new release, Salesforce Billing will allow the Billing Day of the Month to be considered in the calculation when needed. It will also allow for your control over if the partial periods are presented as single or multiple invoice lines. This new feature will allow your team to better align to your customer expectations in how invoice lines are presented and their expected invoice amounts based on your agreements about the Billing Day of the Month.
Use New ERP-Mapping Fields for Finance Transactions:
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- Salesforce Billing has provided additional fields to give better insight and control of finance transaction related data alongside other billing package fields. These fields have been specifically created as extensions to calculate and make available specific fields for your General Ledger. With these new fields, Salesforce Billing is driving greater simplification and alignment with your ERP providing better support for integration.
Automatic Usage Summaries for Evergreen Usage-Based Subscriptions:
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- Prior to this release, Salesforce Billing creates enough usage summaries to cover the first 12 months of evergreen products. For any usage beyond this, users had to manually create the needed summary records. From this new release, Salesforce Billing will automatically create summary records matching the billing periods of prior usage summaries when new usage details are uploaded. This will make the process simpler by reducing the number of steps, limiting errors in aligning the billing periods and provide a much better overall experience for your team.
Advanced Approvals:
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- Managing approvals without logging in
Currently, users responsible for approving or rejecting items as advanced approvers need to be logged in to the approval package to complete the actions. From Spring ‘21 it will be possible to approve/reject without logging in through the API. This will make it much easier to integrate to your CPQ through third party applications (like e-commerce stores) and allow approval managers to complete the process without needing to switch between platforms. This will simplify the sales process spanning over multiple integrated platforms and help in reducing the time to complete deals that need approvals in such integrated setups.
- Managing approvals without logging in
Salesforce CPQ:
Contract Larger Orders in Less Time:
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- Salesforce continues to invest in the platform to make the CPQ experience much quicker. With the new release, more performance improvements will be seen in the contracting process for larger orders. You can expect up to twice the speed (or double the number of order lines) you handle today based on the improvements. (NB: The performance improvement is dependent on the specific setup of your org).
To read the full scope of the Revenue Cloud Salesforce Spring ’21 release updates check out the Salesforce Spring ’21 Release notes here.
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