Embark on a new journey of customer success and interaction with Salesforce for the travel and leisure industry. Travellers now have heightened expectations of levels of customer service, so brands need to ensure they offer a seamless experience, tailored to individual needs before, during and after the trip. Salesforce can assist in providing smarter, personalised support to build long term loyalty with customers through Service Cloud and Marketing Cloud.
Salesforce allows organisations to get a 360-view of their customers, allowing them to plan their next trip effortlessly, whilst introducing in-trip and post-trip personalised engagement.
Get in touch to discover how makepositive can support your business in implementing Salesforce:
Nessa Marriott – Senior Account Executive