Having a 360-view of the customer is crucial to all sectors, but none more so than the retail industry. Effective and streamlined customer data is essential in order to win long term customer loyalty.
Salesforce can support Retail businesses in:
- Unifying shopper experience on a single platform to build satisfying shopper engagements on a central platform
- Serving customers faster across every channel to provide real-time answers to customer queries
- Connecting your commerce and retail systems together to create seamless shopping experiences and cross channel marketing journeys
- Sharing instant customer highlights with your team to provide a tailored in store and digital service
Get in touch to discuss how makepositive can improve your customer engagement with Salesforce:
Nessa Marriott – Senior Account Executive