Communicate on a person-to-person level.
Customer service isn’t about bandwidth, it’s about personal connections. Salesforce transforms customer care, using collaborative systems to help reps know each individual customer better. Get realtime access to complete customer profiles so you can deliver exceptional customer experiences across sales, service and marketing all the time, every time.
makepositive implement social and mobile cloud solutions to make sure customers always get connected to the right person, with the information needed to help. So every call is personal, positive, and productive. Create stronger relationships with your customers. Learn what they like, what they don’t like and deliver relevant, engaging, socially connected content, no matter where they are…on whatever device.
makepositive can help you create deep, life-long relationships with your customers based on realtime, targeted market intelligence delivered via the cloud.