Make customers the focus of every insurance experience with Salesforce. 

Manage networks and producers with enhanced access to critical data. Connect front, middle, back office to provide exceptional customer service while staying up to date with compliance regulations.

Increase customer satisfaction and retention

Improve digital insurance processes, launch products faster and achieve operational excellence with a customer-first approach with solutions including Commerce Cloud and Experience Cloud. Check out more details here.

Property & Casualty Insurance 

Effectively run and manage an insurance business in Salesforce with portals, policy administration and claims management. Quotes and renewals are orchestrated seamlessly with customer-centric experiences for both commercial and personal cases.

Group Insurance 

Salesforce supports the needs of complex group insurance policies, from quoting and enrolment to guided, omni-channel service transactions.


Get flexible end-to-end claims management to enhance customer satisfaction and improve operational efficiency.

Financial Services Cloud also has the power to connect insurers and policyholders. Watch a demo to find out how.

Get in touch to discover how makepositive can support your digital transformation with Salesforce:

Ben Granger-Holcombe – Account Executive, Insurance