Our CSAT Score
Salesforce measures a customer’s satisfaction rating with the service received during the project implementation. How it works: on completion of the project, we send out a standard survey to the client to assess our performance rated out of 10. We are assessed on multiple factors including:
Having one of the most consistently highest CSAT score in the Global ecosystem means that makepositive’s customers can rest assured they are working with the force to be reckoned with.
Building technical solutions for positive change isn’t the only thing we are renowned for.
We take the time to understand our customers and travel the journey with them, hand in hand because their success is our success.
Thats why our CSAT score is consistently amongst the highest in the industry. But don’t ask us, ask our customers.