makepositive named Leaders in the ISG Provider Lens™ – Salesforce Ecosystem Partners study
We are extremely proud to announce that we have been named Leaders in three out of the six quadrants covered in the ISG Provider Lens™ – Salesforce Ecosystem Partners study.
The ISG Provider Lens™ 2023 – Salesforce Ecosystem Partners analyses the relevant
service providers in the regional market, based on a multi-phased research and analysis process, and positions these providers based on the ISG Research methodology.
In this study, ISG pre-selected Salesforce ecosystem partners based on eligibility; they considered companies with dedicated Salesforce-related headcount permanently based in the UK. Through several stages of selection, they narrowed it to a short list of 45 Salesforce partners, which fall in at least one of the six quadrants analysed.
Leaders have a comprehensive product and service offering, a strong market presence and established competitive position. The product portfolios and competitive strategies of Leaders are strongly positioned to win business in the markets covered by the study. The Leaders also represent innovative strength and competitive stability.
Makepositive achieved ‘Leader’ status in the ‘Implementation Services for Core Cloud’, ‘Implementation Services for Marketing Automation’ and ‘Managed Application Services’ quadrants.
Implementation Services for Core Clouds Midmarket
This quadrant assesses providers specialising in Salesforce Sales Cloud, Service Cloud, Commerce Cloud, and Community Cloud and delivering to midsize and small clients. The quadrant also examines their focus on an agile approach for delivery and consulting capabilities. [Click on the graph to view the report]
“Makepositive has a strong market presence and rich experience in Salesforce core clouds. A clear management vision helps it have continued development. It is a Leader in this quadrant.” Rodrigo Barreto
Report excerpt: Makepositive, a Sabio Group company, builds solutions that align with the parent company’s business. It also develops industry-targeted solutions and is currently enjoying great success with broadband service providers in the UK. Its “make positive” culture drives the company.
Managed Application Services for Midmarket
This quadrant assesses managed services providers for the maintenance and support of Salesforce applications. These providers offer continuous solution improvements to midmarket clients, which have lower integration requirements and a more regional focus. [Click on the graph to view the report]
“Makepositive offers sensible application services, which include Salesforce health checks and managed services, using its own resources that are skilled and work together with clients’ teams. It is a Leader in this quadrant.” Rodrigo Barreto
Report excerpt: Makepositive delivers managed services, working as an extension of its clients’ teams. It focuses on keeping staff skills up to date with the Salesforce platform evolution, and it uses its own application health check methodology during delivery.
Implementation Services for Marketing Automation Midmarket
This quadrant assesses specialists in Salesforce Marketing Cloud delivering to midsize and small clients. They are assessed for implementation capabilities and expertise in the use of media and multichannel approaches and automation of customer interactions.
“Makepositive, a pure-play Salesforce consultancy focused on the UK market, with more than 13 years of experience in implementing Salesforce projects, is a Leader in this quadrant.” Rodrigo Barreto
Report excerpt: Makepositive has built a solid reputation in the UK, with more than 13 years of experience as a pure-play Salesforce consultant. Its expertise in Salesforce, particularly in marketing automation, is augmented by the investment from Sabio Group, which brings CX, AI, and international reach to the mix.
To read the full reports:
Implementation Services for Core Cloud
Implementation Services for Marketing Automation
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