Create & Implement Intelligent Field Service Solutions through Field Service Lightning

Date: March 11th 2020 Salesforce Tower London
Level 29 Atrium 17:00 – 20:00

Join Salesforce, makepositive and their customer Visoncall, the mobile optometrists, as they discuss their FSL journey, their challenges, how they streamlined their processes, increased employee efficiency, and now drive business with Field Service Lightning!

Many companies find that their ability to react to changing markets and demanding customers is limited by manual scheduling and paper-based processes. Visioncall used Field Service Lightning to disrupt the market, delight their customers, and meet the changing needs of a flexible workforce. We will guide you through the project lessons and journey that produced a dynamic mobile solution that required little training. Visioncall CEO, Brian McGuire, will talk about the final solution, increased productivity, customer retention and new market opportunities.

Registration & refreshments
17:30 – 17:40
Welcome - Salesforce & makepositive
17:40 – 17:50
Salesforce FSL Product overview and roadmap presentation
17:50 – 18:10
makepositive FSL mobile solution approach
makepositive FSL Practice Lead: Tye Barnes
18:10 – 18:35
makepositive & Visioncall- “The Journey”
Visioncall Director Brian McGuire & makepositive FSL Practice Lead Tye Barnes
18:35 – 19:00
19:00 – 20:00
Refreshments & Networking 
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