Christmas wish list for 2014 from Salesforce consultants

  December 20, 2013       Pierre Positiveur

As we approach the end of another successful year at makepositive we begin to speculate on what the next 12 months will hold for those of us in the salesforce.com worldwide community. This year has culminated in the rise of the ‘intelligent’ devices, a visible switchover to IPv6 by network providers to support the growing number of connected devices requiring IP addresses and devices with ‘Mayday’ buttons to apparently connect you to a help-desk. Hopefully they’ve overcome the ‘I can’t connect to the internet’ issue another way…

This year saw the big launch by salesforce.com of the Salesforce1 mobile application and a re-branding of the Force.com platform in conjunction to the same name. There are still a number of naysayers who haven’t yet caught on to what Salesforce1 really means. Here at makepositive it means the following:

  • We can extend org customisations onto mobile.
  • We’re changing the way we solve business problems to promote the Publisher Actions and Salesforce1 where appropriate.
  • Users no longer need to buy Mobile Full licenses to view and edit records.
  • We’re advising all our customers to include Salesforce1 in their testing and roll out plans, regardless of whether they wish to utilise Chatter over incumbent solutions such as Yammer and Jive.

So what can we look forward to in 2014? Well there are some rumours, and the usual salesforce.com safe harbour statements, but we can be pretty sure that in 2014 Salesforce.com is going to allow us to:

  • Allow customers to re-brand Salesforce1 to match their corporate logos and styles.
  • GA release of the Canvas in the Chatter Feed to truly make Chatter a very compelling solution for where enterprise users transact with multiple systems. This will radically reduce the classic page layout interactions.
  • Support Aura framework components and implementations from directly within salesforce.com to simplify the development of responsive event driven web and hybrid applications both inside and outside of the Salesforce1 mobile app.
  • Provide greater support for Big Data Analytics, whether through a new product or change to the existing platform is unknown.
  • Improve the integration of Exact Target, Radian6, Buddy Media and Social Hub as components in the Marketing Cloud.
  • GA launch of the Heroku1 platform, providing automatic 2 way synchronisation between a Heroku Postgres RDBMS and Salesforce.com.
  • Continue to provide great performance on one of the only truly automated scalable Platforms As A Service.
  • Have another amazing Dreamforce in October, hopefully avoiding the rain this time!

As for makepositive, we’re looking forward to developing our existing products and releasing more products on the salesforce.com and Heroku platform, this includes some of the following (safe harbour yada, yada…):

  • Release the Passport for Communities for both Passport and non-Passport customers.
  • Add support for Internet Explorer to Provar and increase automation of non-salesforce web pages.
  • Select complimentary products to Espresso for Telco companies to complete their Cloud Enterprise Architecture.
  • Provide users a single stream for their interactions, whether it is via Gmail, Chatter, Yammer, Facebook, Twitter.

This is just a taste of what’s already being worked on. Our customers drive our innovation by bringing business problems to us to solve and we expect lots more interesting Salesforce consultancy projects coming our way next year.