Positive Collaboration™

Collaborate with customers, colleagues, partners and suppliers to drive success

Social media has significantly changed the way in which we communicate whether it’s with your customers, partners or employees. Our Positive Collaboration™ solution covers all aspects of social for business allowing people to access the information they want easily and quickly.

Your partners could...

1.Collaborate to evolve best practices and become more productive

2.Identify & act on opportunities as soon as they’re received

3.Team up with service reps to provide a great customer experience

4.Accelerate business by increasing visibility into your business

Your customers could...

1.Become your biggest public advocates

2.Share experiences & help others buy or use your products

3.Consider your brand a valuable resource beyond transaction

4.Help you make better products by providing feedback

Your suppliers could...

1.Get project updates in real-time

2.Anticipate the specific needs of your business

3.Accelerate projects by making every step more visible to all the right people

4.Share records with you instantly

Passport for Chatter

Unlock the power of Chatter across your entire business regardless of the number of Salesforce instances. Passport is an application that synchronises Chatter across multiple Salesforce organisations.

What Passport does

1.Connect securely and synchronise users with other Salesforce instances

2.Enables you to create, join and participate in groups that span multiple Salesforce instances

3.Collaborate on accounts, opportunities and other objects between multiple instances

4.Partner Collaboration - Get the most out of your business partnerships. Collaborate and share information with key partners and resellers who are also using Chatter

5.Sales collaboration - Passport allows your sales and service teams across multiple business units to communicate about your Key Accounts and how to best service your customer with a single voice

Passport for Communities

Connect your own Salesforce organisation’s Chatter stream with your external Communities Chatter to ensure you can seamlessly collaborate and share information using your existing Salesforce login.