Authors

Martin Taylor
Martin Taylor has spent his whole career in call and contact centres

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Devinder Chauhan
Devinder is a highly experienced business developer who welcomes and

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Erin Elliott
Erin is one of our Salesforce Implementation Consultants, and has wor

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Ali Zafar
Ali is a technology enthusiast. He started his career as a Salesforce

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Francesco Iervolino
Technical Architect with a focus and interest in cross cloud computin

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Pierre Positiveur
Welcome to the official blog feed of makepositive's superbly Salesfor

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Kim Hellbom
Kim is a passionate and energetic technical consultant with a robust

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Richard Clark
Richard is an experienced CTO and Architect who has been working with

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Mark Richards
I’m passionate about Salesforce and how it can really help our cust

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Hetty Boardman
Business Analyst / Salesforce Implementation Consultant with three ye

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Zinnia Nandy
Zinnia has a passion for designing creative and modern websites. She

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Amanda Beard-Neilson
Amanda is a Project Manager at makepositive. She has been working wit

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Digamber Prasad
Digamber is working as Technical Consultant at makepositive. He is a

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PeiMun Lim
Having been in Dynamics CRM since 2006, I decided to move over to The

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Fergus Redican
Fergus is one of our Management Technical Consultants. He has a wide

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Ryan Nast
As one of makepositive's Certified Agile Project Managers, Ryan has 3

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Nimil Christopher
Nimil is a Managing Technical Consultant at makepositive. He is a cer

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Abhilasha Dhamija
Abhilasha is a skilled Technical Consultant with over four years of S

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Rikke Hovgaard

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Jimson Lee
Marketing Cloud Practice Lead with 6 years of ExactTarget and Pardot

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Emma Watts

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Zoe Sadler

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Gary Brown

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Nikhil Jaitly

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Raj Beghal

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Latest blogs


A cheesy story debating a dry topic…do bad technologies taint our service experience?

We asked our contact centre expert – Martin Taylor what he thought of IVRs in the customer service environment. Here’s what he had to say… “I don’t like cheese. In fact, I hate cheese. Not strictly true but I’ll come back to this later. The point is that I was having a conversation with a […]

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Posted by Martin Taylor on November 15, 2013   Views: 2945

Salesforce testing – there is a better way. Join us at Dreamforce to find out more…

Automated testing is no longer an option Test automation and continuous integration are the cornerstone of Agile development and relying on manual testing to regression test the code is no longer an option due to the frequency of releases. What else is out there? The first step to automate your testing in the Salesforce world […]

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Posted by Pierre Positiveur on November 11, 2013   Views: 6534