Authors

Martin Taylor
Martin Taylor has spent his whole career in call and contact centres

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Devinder Chauhan
Devinder is a highly experienced business developer who welcomes and

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Erin Elliott
Erin is one of our Salesforce Implementation Consultants, and has wor

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Ali Zafar
Ali is a technology enthusiast. He started his career as a Salesforce

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Francesco Iervolino
Technical Architect with a focus and interest in cross cloud computin

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Pierre Positiveur
Welcome to the official blog feed of makepositive's superbly Salesfor

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Kim Hellbom
Kim is a passionate and energetic technical consultant with a robust

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Richard Clark
Richard is an experienced CTO and Architect who has been working with

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Mark Richards
I’m passionate about Salesforce and how it can really help our cust

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Hetty Boardman
Business Analyst / Salesforce Implementation Consultant with three ye

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Zinnia Nandy
Zinnia has a passion for designing creative and modern websites. She

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Amanda Beard-Neilson
Amanda is a Project Manager at makepositive. She has been working wit

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Digamber Prasad
Digamber is working as Technical Consultant at makepositive. He is a

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PeiMun Lim
Having been in Dynamics CRM since 2006, I decided to move over to The

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Fergus Redican
Fergus is one of our Management Technical Consultants. He has a wide

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Ryan Nast
As one of makepositive's Certified Agile Project Managers, Ryan has 3

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Nimil Christopher
Nimil is a Managing Technical Consultant at makepositive. He is a cer

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Abhilasha Dhamija
Abhilasha is a skilled Technical Consultant with over four years of S

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Rikke Hovgaard

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Jimson Lee
Marketing Cloud Practice Lead with 6 years of ExactTarget and Pardot

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Emma Watts

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Zoe Sadler

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Gary Brown

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Nikhil Jaitly

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Raj Beghal

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Julia Doctoroff

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Latest blogs


New Appointment: Meet Julia Doctoroff

Julia Doctoroff has recently joined makepositive as an Implementation Consultant. Previously working at Addison Lee on an in-house Salesforce project team, Julia has no less than 6 Salesforce certifications to her name and has been working with the Salesforce platform since back in 2012. Julia says, “I’m really excited to join the team at makepositive […]

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Posted by Julia Doctoroff on March 28, 2017   Views: 121

My two marriages

10 meals prepped and 2 smoothies made later, I’m ready for bed. Making sure I’m ahead of the game before my 6:30am train in the morning to London goes a long way for a productive working week away (although I live in Birmingham, I commute to London weekly). The meals aren’t all for me – […]

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Posted by Raj Beghal on March 8, 2017   Views: 448

Why fintech start-ups are safe in post-Brexit UK

What article about the state of the UK Fintech sector can begin without reference to Brexit? It’s impossible, at the time of writing this, to attempt to make sense of any UK industry without first putting it in the context of post-Brexit and all the implications that go with it. It’s rare, too, that any […]

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Posted by Nadio Granata on March 6, 2017   Views: 651

My first day at makepositive by Jasmine Ashley

My journey to joining the makepositive family was not as straightforward as initially expected. This is my second time living in the United Kingdom. A few years back I used my Working Holiday visa to experience the London life, working in a fish & chip shop, pizza pub and customer services. I really enjoyed my […]

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Posted by Jasmine Ashley on February 24, 2017   Views: 868

Congratulations … Lorenzo Frattini CTO

A belated congratulations to Lorenzo Frattini on his recent promotion to the position of Chief Technology Officer here at makepositive. Lorenzo’s new appointment comes within twelve months of joining makepositive from Accenture as Lead Technical Architect. Lorenzo has qualified as one of the only Salesforce Certified Technical Architects in the UK and one of only […]

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Posted by Stacey Tanner on February 21, 2017   Views: 976

Top 10 Spring ’17 Service Cloud Features

Zap! And the Lightning Experience hits Service Console with this new Spring ’17 release. Enjoy the streamlined UI and the ease of customizing it with the drag-and-drop Lightning App Builder. Not only this, but Knowledge also gets a Lightning charge, with a unified Knowledge tab and standard record types replacing custom articles types. Also, Field […]

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Posted by Abhilasha Dhamija on February 21, 2017   Views: 889

Using Salesforce Wave to measure your B2B marketing effectiveness

Marketing ROI is a question that always comes up, whenever I do Pardot implementations. How do we measure engagement? How do we measure marketing generated pipeline? We all know that marketing budget is closely tied to how much business can be generated for the effort, but this is not always easy to measure. Pardot does […]

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Posted by Rikke Hovgaard on December 11, 2016   Views: 1475